1. General provisions
This Privacy Policy defines how ERFOLG GENAU (hereinafter — Company» ) collects, uses, stores and protects personal data of users visiting the website.
We respect the privacy of each visitor and strive to ensure full transparency in how personal data is processed in accordance with the Law of Ukraine «On Personal Data Protection» and international standards (GDPR).
By using our site, you confirm that you are familiar with the terms of this Policy and agree to them.
2. What data do we collect?
We may collect and process the following categories of personal data:
- Contact data: name, surname, telephone number, email address, company name, position;
- Data provided through feedback or inquiry forms: message content, attached files, comments;
- Technical data: IP address, browser type, system language, device data, time of visit, source of referral;
- Analytic data: information about behavior on the site, pages viewed, duration of visit (through Google Analytics, Meta Pixel, etc.);
- Cookies: files that help recognize the user when visiting the site again.
3. Purpose of personal data processing
We process your personal data exclusively for:
- communication with you, responding to inquiries and preparing commercial offers;
- providing or clarifying information about our services;
- conducting business correspondence and concluding contracts;
- improving the quality of service and user experience;
- analyzing the effectiveness of the site and marketing campaigns;
- compliance with the requirements of the legislation of Ukraine.
4. Legal grounds for data processing
We process your data on the basis of:
- your consent (for example, when you fill out a feedback form or subscribe to the newsletter);
- the need to perform contractual relations or prepare for their conclusion;
- the legitimate interest of the Company, in particular to improve services and business development.
5. Data storage period
Personal data is stored for the time necessary to achieve the purposes of processing, but no longer than is provided for by applicable law.
If you withdraw your consent to data processing, we will stop using it and delete or anonymize it in accordance with the established procedure.
6. Protection of personal data
We implement modern technical and organizational security measures to prevent unauthorized access, loss, alteration or disclosure of personal data.
Only authorized employees of the Company have access to the information, who are obliged to maintain confidentiality and not disclose the received data to third parties.
7. Transfer of personal data to third parties
We may transfer your personal data only in the following cases:
- to government authorities — within the limits of legal requirements;
- partners or contractors — to ensure the provision of services (for example, IT support, hosting, delivery services or payment systems);
- analytical services — for statistical analysis of the site's operation (Google Analytics, Meta Pixel, etc.).
All third parties are obliged to maintain confidentiality and use the data only within the agreed purposes.
8. User rights
You have the right to:
- access to your personal data;
- correction, updating or clarification of information;
- deletion of data or withdrawal of consent to their processing;
- restriction or objection to processing;
- transfer of data to another controller;
- filing a complaint to the Commissioner for Human Rights of the Verkhovna Rada of Ukraine in case of violation of your rights.
To exercise your rights, you can contact the contacts listed below.
9. Use of cookies
Our site uses cookies to ensure correct operation, personalization of content and analysis of traffic.
You can independently disable the use of cookies in your browser settings. However, this may limit the functionality of the site.
10. Liability
The Company is not responsible for the actions of third parties or technical failures that may lead to a breach of confidentiality, if they are not related to our activities.
The user is responsible for the accuracy of the data provided.
11. Changes to the Privacy Policy
We reserve the right to update this Policy. The current version is always published on this page.
12. Contact information
If you have any questions regarding the processing of personal data, please contact us:
+38 095 283 57 18
+38 063 825 56 40
Our address:
01133, Ukraine, Kyiv
7 L. Pervomayskoho St.
